Your personal information is of the utmost importance to us. Before registering or using Adda17's services, please read this privacy policy carefully to understand how your data is collected, stored, and used.
Adda17 is a trusted online gaming and Sports Betting platform committed to providing safe and transparent services for users in Bangladesh. This privacy policy explains how we collect, store, use, and protect your personal information.
By using Adda17's website, mobile app, or any of our services, you agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
Adda17 only collects information necessary to provide its services. No excessive or unnecessary data is collected.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Mandatory |
| Contact information | Mobile number, email address | Mandatory |
| Address Information | Current address, district, division | Mandatory |
| Financial Information | Mobile Banking/Nagad number, bank account | Mandatory |
| Device Information | IP address, browser, device model | Automatic |
| Usage data | Gaming history, transaction records | Automatic |
A copy of your national ID, passport, or driving license may be requested for verification. These documents are used solely for identity confirmation purposes.
Adda17 may collect your information in several ways. Each method is fully transparent and conducted with your knowledge.
Adda17 uses your information only for specific, legitimate purposes. Your data is never used for any other purpose without your consent.
Adda17 uses industry-leading technology and practices to protect your data. Our security framework operates across multiple layers.
Adda17 uses cookies on its website to enhance your browsing experience and ensure the platform functions properly.
Most browsers allow you to manage cookie settings. However, disabling essential cookies may prevent certain platform features from working properly.
As an Adda17 user, you have clear rights over your own data. We respect those rights and are committed to upholding them.
Adda17 believes every user should have full control over their own data.
You can request to view the information we hold about you.
You can contact support to request corrections to any inaccurate or outdated information.
After closing your account, you may request the deletion of specific data.
You can request that we stop using your data for specific purposes.
You can request a copy of your data in a commonly used format.
You can object to marketing communications or profiling at any time.
To exercise any of these rights, please contact our support team. We aim to respond within 30 days.
Adda17 retains your information only for as long as necessary. The retention period depends on the type of data and applicable legal requirements .
| Data Type | Retention period |
|---|---|
| Account Information | While account is active + 5 years |
| Financial Transaction Records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Customer service records | 3 years |
| Log & session data | 12 months |
| Marketing preferences | Until consent is withdrawn |
For legal, regulatory, or dispute resolution purposes, certain data may be retained beyond the periods stated above.
Adda17 is strictly for users aged 18 and above. We take the privacy and protection of minors very seriously.
Adda17 reserves the right to update this privacy policy as needed. In the event of changes, we will notify you through the following methods:
Continued use of the platform after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.
Our support team is always available for any questions, requests, or complaints regarding the Privacy Policy.
When submitting a complaint, please include your account ID, the date of the incident, and a detailed description. This will help us resolve the matter faster.
At Adda17, we don't just talk about protecting your data — we prove it through action.
Every transaction and data transmission is encrypted with 256-bit SSL, ensuring internationally recognized security standards.
Adda17 verifies the identity of every account to prevent fraud, keeping your account and funds secure.
Adda17 never sells your personal information to advertisers or third parties — that is a core commitment we stand by.
Only staff with a specific need can access particular data. Every access is logged and audited.
Independent security experts regularly audit our systems. Any vulnerabilities identified are resolved promptly.
Our privacy policy follows international GDPR standards, ensuring your data rights are protected.
Here are answers to the questions users ask most about Adda17's privacy policy.