Safe & Responsible Gaming

On Adda17 Responsible Gaming
Our Commitment

Adda17 is more than just a gaming platform — we believe gaming should be fun, not stressful. Playing responsibly helps protect both you and your family. On this page, you'll find guidance on setting limits, recognizing warning signs, and getting help when you need it.

Start Safely Learn More

Gaming Health Statistics

Controlled Player 78%

Limit User 63%

Self-Exclusion Benefits 41%

Sought Help 19%

* Estimated data based on Adda17 user surveys

Definition and Importance

Responsible Gaming What it really is?

Responsible gaming means treating gaming or betting as a healthy form of entertainment — where you decide how much time and money to spend. Adda17 believes every player has a responsibility to protect their own financial and mental wellbeing, and as a platform, we have a duty to support that.

Many people see gaming as pure entertainment — but it can also carry real risks. When control is lost, it can affect family relationships, financial stability, and mental health. That's why Adda17 has had player protection measures in place from the very beginning.

The core principle of responsible gaming is — Only bet what you can afford to lose, and never play with borrowed money. Treating gaming as a source of income is a dangerous mindset — one that Adda17's safety framework is designed to help you move away from.

Keep in Mind: Gaming is for entertainment. There's no guarantee of winning — but the right mindset keeps the experience enjoyable.

Core Principles

Adda17's Responsible Gaming Policy

Set a Budget: Set your gaming budget at the start of each week or month and do not spend a single BDT beyond it.
Respect Your Time Limits: Playing for long stretches without a break causes mental fatigue and poor decision-making. Take a break.
Avoid Chasing Losses: Chasing losses by placing bigger bets is a dangerous habit.
Play with a Clear Mind: Avoid gaming while drinking, using substances, or under significant stress.
Keep Your Family Informed: Let the people close to you know that you game — it creates a sense of accountability.
Take Regular Breaks: Keep at least one gaming-free day per week.
For Entertainment Only: Don't treat gaming as a way to earn money — it's entertainment, nothing more.
Do Not Hesitate to Seek Help: It's wise to seek professional help at the earliest signs of addiction.

Protection Tools

Adda17's Security Measures

We don't just talk the talk — Adda17 provides real tools to help you play responsibly.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit cap directly from Account Settings. Limits take effect immediately once set.

Session Time Limit

Enable automatic logout after a set period of inactivity. This is an effective way to break the habit of extended play sessions.

Cooling-Off Period

Take a break from gaming for a set period — anywhere from 24 hours to 30 days. You will not be able to log in to your account during this time.

Self-Exclusion Benefits

Request a long-term self-exclusion lasting from 3 months to 5 years. Your account will be completely inactive during this period.

Loss Limit Settings

Once you hit a set loss amount, play stops automatically — this feature is one of the most effective ways to keep financial losses in check.

24/7 Support

Our support team is here for you at any time. Do not hesitate to talk to us about gaming concerns — we are here to help, not to judge.

Step-by-Step Guide

Set Your Limits How?

Setting limits on Adda17 is simple. Just a few steps and your gaming experience becomes safer.

Log in to your account

Open the Settings Menu

Go to "Account Settings" or "Responsible Gaming" to access all the protection tools available to you.

Choose Your Preferred Limits

Deposit, loss, session time, or self-exclusion — choose whichever limit applies to your situation.

Enter Amount and Duration

Set the limit amount and duration. Once saved, it takes effect immediately.

Notify Support If Needed

If you run into any issues, contact our support team directly. They're always ready to help.

Tool Comparison

Which Protection Tools When to use it?

Tool Name	Duration	Status
Deposit Limit	Instant	Active
Session Time Limit	Instant	Active
Loss Limit	24-Hour Delay	Active
Cooling-Off	1–30 Days	Upon request
Self-Exclusion (Short-Term)	3–6 Months	Upon request
Self-Exclusion (Long-Term)	1–5 Years	Upon request
Account Closure	Permanent	Upon request

Important: Once a cooling-off period or self-exclusion begins, it cannot be cancelled before it expires. Make sure you're certain before proceeding.

Warning Signs

Addiction's Warning Signs Recognize

If you notice any of the signs below in yourself or someone you care about, do not wait — seek help right away.

Loss of control over finances

Spending beyond your budget, borrowing money to play, or using emergency funds for gaming.

Losing Track of Time

Losing track of time and spending far longer playing than you originally planned.

Relationship Strain

Strained relationships with family and friends, hiding your gaming activity, or lying about it.

Emotional Instability

Feeling excessive anger or depression after a loss, or anxiety and restlessness when unable to play.

Chasing Losses

Repeatedly placing larger bets to chase and recover lost money — this is one of the most dangerous habits a player can develop.

Neglecting work and studies

Failing to keep up with work, studies, or daily responsibilities because of gaming.

Urgent warning: If two or more of the above signs have been present for an extended period, it may indicate a gaming addiction. Please reach out to Adda17 support or a mental health professional.

Self-Exclusion System

Why Self-Exclusion Important?

Self-Exclusion is a feature that lets you voluntarily decide to stop gaming on Adda17 for a set period of time. It is a highly effective step for anyone looking to overcome addiction or simply take a break from gaming.

During Self-Exclusion, no promotional messages will be sent, you will not be able to log in to your account, and any attempt to open a new account will be blocked.

The boldest step in responsible gaming is knowing when to stop — and Adda17 respects that courage.

Benefits of Self-Exclusion: No notifications, offers, or promotions will be sent during the exclusion period. A safe environment is maintained to help you regain focus.

Alternative Options

No breaks Right for you?

Cooling-Off (1–30 days)

Ideal for a short break. Use this to clear your head after an extended gaming session.

Self-Exclusion (3–6 Months)

Best suited for medium-term use. If you notice early signs of addiction, this is the most appropriate step to take.

Long-Term (1–5 Years)

For severe addiction. Professional help and counselling should be sought during this time.

Permanent Account Closure

If you feel you need to stop gaming entirely, we will permanently close your account.

Minor Protection

Children and Teenagers We Are Committed to Your Safety

Adda17 is strictly for users aged 18 and above. Keeping minors away from gaming is a core part of our social responsibility.

Age verification is mandatory at registration.
Suspicious accounts are subject to additional KYC verification.
If a minor is identified, the account is closed immediately.
A parental control guide is available for parents.

For parents: If you suspect your child is using Adda17, contact our support team immediately. We will investigate and take action without delay.

Parent Guide

Your Child Stay Protected

Enable parental controls on browsers used on shared family devices.
Keep your gaming account password out of reach of your children.
Do not share your payment card or mobile banking app with others.
Have an open conversation with your child about the risks of online gaming.
If you notice any suspicious transactions, contact support immediately.
Set and monitor screen time limits on your devices.

Frequently Asked Questions

About Responsible Gaming FAQs

Here are the most frequently asked questions about Adda17's responsible gaming features, with answers.

More questions?
Our FAQ Page View or contact our 24/7 live support.

Requests to increase a limit take effect after a 24–72 hour delay. Decreasing a limit, however, takes effect immediately. This delay is in place to prevent impulsive decisions.

Your account balance remains safe during the Self-Exclusion period. You can withdraw your balance once the period ends or by contacting support. Please note that no bonuses or promotions will apply during Self-Exclusion.

Only the account holder can set limits directly. However, if a family member has concerns, they can contact our support team and we will review the account and take appropriate action.

Consult a mental health professional or counselor in Bangladesh. You can reach the National Mental Health Helpline at 16789. The Adda17 support team can also refer you to the right resources.

No. Any attempt to open a new account using the same identity during a self-exclusion period will be detected and blocked. Our system enforces self-exclusion strictly.

Yes. Adda17 has a dedicated team that monitors unusual gaming patterns and proactively reaches out to users when needed. We believe building a healthy gaming community is our responsibility.

On Adda17 Responsible GamingOur Commitment